Find Your Home with Heartwood Properties
At Heartwood Property Management, we believe that finding a home should be an intentional and supportive experience. Whether you're searching for a new place to live or settling into one of our thoughtfully managed properties, we’re here to help every step of the way.
Below you’ll find helpful information regarding being a tenant with us.
Need assistance or have questions? We’re just a call or email away. Welcome home—we're glad you're here.
TENANT PORTAL
Easily access your account
Pay rent, request maintenance, or view any pending charges on your account through the Buildium Portal.
If you have trouble logging in, please reach out directly via phone or email.
RESOURCES
Know your rights
If you’re a current or prospective resident with us, these are some helpful links regarding your rights and protections as a tenant in Portland. Please take a few minutes to review for your benefit.
Statement of Applicant Rights and Responsibilities
Senate Bill 6.0.8 language
Tenant Relocation Ordinance Brochure
Fair Ordinance Security Deposit Brochure
Oregon Rent Right Brochure (page 47 describes wear & tear well)
APPLY TO A PROPERTY
Ready to find your home?
Below is the link to the application form, please read the following carefully before filling out:
Applications may not be submitted for a property until 72 hours after the listing is posted. Any applications submitted before this period will result in an 8-hour penalty for the applicant and their group. For example, if an applicant submits 7 hours early, their application will be considered behind those submitted on time.
Application fees are non-refundable once submitted to the screening company. Applicants with mobility disabilities will receive priority consideration over other applicants.
Before applying, I strongly recommend calling or emailing the office to check if any applications have already been submitted. If applying as a group, all members must submit completed and paid applications before your application will be considered.
If you would like a printable application, please email me. However, electronic applications are preferred to ensure accurate timestamps and processing.
I appreciate your interest and wish you the best in your application process!
Find the statement of Applicant Rights here
Right to Request a Reasonable Modification or Accomodation*
*If you request a reasonable accommodation or modification, I will require direct confirmation from a third-party professional. This confirmation must state that you have a disability and that the requested accommodation is necessary due to that disability. Once I receive this verification, I will ensure that your accommodation is provided.
TENANT SCREENING
Transparent Screening
At Heartwood Property Management, we believe in transparency and fairness throughout the leasing process. Our screening criteria are designed to ensure a smooth and consistent experience for all applicants, helping you understand exactly what we're looking for. We strive to provide clear guidelines so you can confidently navigate the application process.
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Screening fee at cost to screening provider
2x to 2.5x monthly rent as income (depending on home price)
Minimum credit score of 600
Verifiable employment or letter of employment from an employer
No positives on the National Sex Offender Registration
Houses are non-smoking
Application only processed once completed applications and fees have been paid/ turned in by all applicants
Cosigners are not permitted
Renters Insurance of at least $100,000 required
12 months rental history required
No evictions in past 5-years
Felonies involving: murder, manslaughter, arson, rape, kidnapping, child sex crimes, or manufacturing or distribution of a controlled substance. b. Felonies not listed above involving: drug-related crime; person crime; sex offense; crime involving financial fraud including identity theft and forgery; or any other crime in the conduct for which applicant was convicted or is charged is of a nature that would adversely affect property of the landlord or a tenant or the health, safety or right of peaceful enjoyment of the premises of the residents, the landlord or the landlord’s agent, where the date of disposition has occurred in the last 7 years. c. Misdemeanors involving: drug-related crimes, person crimes, sex offenses, domestic violence, violation of a restraining order, stalking, weapons, criminal impersonation, possession of burglary tools, financial fraud crimes, where the date of the disposition has occurred in the last 5 years. d. Misdemeanors not listed above involving: theft, criminal trespass, criminal mischief, property crimes or any other crime if the conduct for which applicant was convicted or is charged is of a nature that would adversely affect property of the landlord or a tenant or the health, safety or right of peaceful enjoyment of the premises of the residents, the landlord or the landlord’s agent, where the date of the disposition has occurred in the last 3 years. e. Conviction of any crime that requires lifetime registration as a sex offender, or for which applicant is currently registered as a sex offender, will result in denial.
Manager will review letters from employers, parole officers, or recommendation from other figures of authority as additional material in the case of a denial and then relay it to the owner. Felonies involving: murder, manslaughter, arson, rape, kidnapping, child sex crimes, or manufacturing or distribution of a controlled substance will need heavy supporting documentation to preserve safety of manager and neighbors.